Meet The Team

American Mortgage is Here to Help

A Few Words About The Company

American Mortgage Services is an independent mortgage broker, offering more loan programs with fewer restrictions than banks and credit unions. We rarely charge lender fees on FHA, VA, USDA, and Conventional loans. We specialize in renovation loans such as the FHA 203K and the Fannie Mae Homestyle.

We close the loans that other lenders cannot, and we close the majority of our loans in less than 30 days. We pride ourselves in closing loans on time and keeping our realtors and buyers updated and well-informed throughout the closing process. We do not operate by banker’s hours; we are here to answer our clients’ calls and questions 24/7. We don’t just get your loan approved, we get it closed!

Clayton Heitler

Owner

Clay Heitler (NMLS #372592) is the President and Founder of American Mortgage Services, Inc.

Clay Heitler has owned and operated Tampa-based Affordable Home Mortgage (now American Mortgage Services) since 1997.
Clay was born and raised in Baton Rouge, LA, and relocated to Florida in the early 90’s. Clay graduated from University of South Florida in 1993 and is still an avid Bulls fan! Clay is an active member of Tampa Bay society and is the friendliest person you will ever meet!

Shannon Robinson

Operations Manager

Shannon is a returning employee that moved back to Tampa in the beginning of 2021. She brings 15 years of management experience to the team and loves her job! Shannon holds a degree in Business Administration, Summa Cum Laude, and currently lives in the north Tampa with her husband and two children.

JoAnne Patton

Processor / NMLS #342684

JoAnne has been serving mortgage needs in the Tampa Bay area for the past 30 years. With her knowledge and experience, she is committed to providing excellent service from application to closing. In her free time, she loves spending time with her husband and two boys, RV’ing and playing tennis.

Lindsey Randall

Processor

Lindsey Randall has been serving as a Loan Processor since March 2021. Lindsey processed loans right out of college in 2003 and rejoined the AMS team in 2021. She has a background in finance and working closely with Real Estate Agents. She loves helping borrower’s get to the closing table. Lindsey graduated from the University of Mississippi in Finance and Management. Outside of processing, you can find Lindsey enjoying time with her family. She loves God, helping others and delicious food.

Alexis Austin

Processor / Admin

Alexis is our newest addition to the processing team. She joined the mortgage industry mid 2021 and has fast tracked to Processor II in a very short time! Alexis likes to help borrowers get to the closing table and into their dream homes!

Jared Falk

MLOA / NMLS #2100478

Licensed MLOA with over 10 years of experience in the mortgage industry. Expertise in servicing Conventional, FHA, USDA, VA and Non-Conventional purchases and refinances. I am here to help you with all your needs and guide you through the process on your new loan.

Cindi Stanford

MLOA / NMLS #1159243 / FL# LO62146

Cindi is our newest addition to American Mortgage, but has been in the industry since 1997. She has worked all sides of mortgage loans from originating, to processing, to underwriting. She has extensive experience with every loan product from conventional to FHA, VA and Construction Perm loans. Cindi specializes in working with first time home buyers as well as investors looking to grow their real estate portfolios.

Marivel Noyola

Administrator

Marivel is new to Tampa Bay, rejoining the mortgage industry since she started in 2000. Originally from Houston, Texas, Marivel spent time raising her boys and helping with the family trucking business. In 2019 she relocated to Tampa, Florida. Marivel is excited to be a part of the American Mortgage Services Family as the Administrative Assistant. In her free time she loves to go to the beach and go Salsa dancing!

Why Choose Us?

Experience – We put our 40+ years of combined experience in the Mortgage industry to work for YOU!
Loan Programs – We have more loan options available than banks, credit unions and most direct lenders.
Low Rates – We shop our expansive book of lenders to find the best rate for your unique needs!
Fees – As a wholesale mortgage broker, we are able to charge less fees than most competitors.
Communication – Our knowledgeable team members are easily accessible to answer your questions and to update you and your realtor throughout the process of your loan.

American Mortgage Services, Inc.

4.6

Based on 51 reviews

review us on

Wendy Ann Hathaway

16:36 31 Jan 23

Cody and Joanne at American Mortgage Services, are fantastic! The whole team that I worked with were so helpful. With the rising interest rates, I thought I would never be able to find a decent mortgage product! Cody listened to me and answered all of my questions and provided information I didn't even know I needed! Joanne made it so easy! It's such a stressful time and I never had to worry about this process. I received updates several times a week via phone calls, text messages, and email. I never had to wonder what was going on. I highly recommend American Mortgage Services, Inc.!

Pablo Bonilla

13:37 20 Sep 22

The team at American Mortgage Services did a great job in working on the finding the right lender and interest rate available. They worked non-stop in making sure it all worked out in my favor. The team was always available for questions and willing to help in the process of securing the finances. Thank you Lindsey, Theresa & Michael for truly expectational service.

Alexis Rodríguez

04:00 27 Aug 22

Thank you Clay and Joanne for this great experience processing my new house mortgage loan. What a great Team!! Every communication was very professional, friendly and I can tell that I always felt that you both were looking forward to finding the best numbers for me. I even didn’t need to ask for updates in the process, THE STATUS UPDATES WERE ALWAYS PART OF THE PROCESS!! Thank you, Thank you, Thank you!!! Will always be grateful with you both for my awesome new house and great experience with American Mortgage. I would rate with a 10.

Lindsey and Taylor Randall

14:24 16 Aug 22

I have gone through Clay at American Mortgage Services for my last 2 home purchases and will continue to do so. We loved being able to talk to Clay after hours or on the weekends if needed. Sheri did a fabulous job getting us the best rate to keep our payments low. We recommend AMS to everyone we know. Thanks for making us feel right at home and at ease.

Taylor R

00:42 16 Aug 22

American Mortgage Services was the perfect piece to our puzzle. Clay helped us secure a great rate and with the help of his amazing team all of our paperwork was ahead of schedule for our closing. If you’re interested in a new home, contact AMS before you go shopping to get prequalified. Very professional and made us feel like family. We’ve already recommended AMS to our friends and will be contacting them for our next home!

Saad H. Saad

14:35 10 Aug 22

By far one of the greatest Teams I have ever worked with. They go the extra mile to make sure you are well taken care of. You are not a number to them, you are family. They take the time to explain everything in detail. The support you get from everyone on this Team is genuine. Clay, Lindsey, Alexis, and the list goes on, all take the time to make sure you are well taken care of. If there was an option for 10 stars they would have received that from me. Keep up the great work American Mortgage Services.

Tyler Haldane

23:11 22 Jun 22

Highly recommend American Mortgage Services!! Clay and his team are the best. Extremely prompt response time and by far the best rate we were offered.

John Schmidt

21:05 20 Jun 22

What an amazing experience I had with the loan process! I just closed on a beach condo and they made it happen in only 20 business days! If you know anything about loans and investment properties, especially condos, you know it can be a long and tough process, but they got it done! Will definitely use them for my next investment property and any future real estate purchases.

Nicole Reed

02:09 14 Jun 22

Lindsey was absolutely phenomenal! She & the AMS team definitely know how to get a deal closed & closed quickly! Very happy with our experience with AMS. Highly recommend!

Paul Bilyeu

14:41 13 Jun 22

The whole team at American Mortgage Services in Tampa was fantastic. They were always available to answer questions and always willing to hand-hold during the anxious times. A great experience all-around.

alice monteleone

12:19 09 Jun 22

JB and his whole team were so great!! Everything from the beginning to the end went smoothly!! The whole team was always on top of all conversations and any issues that came up were fixed immediately! We actually closed 4 days sooner then expected! I would 10000 percent recommend!!

Shawn Rigney

21:37 08 Feb 22

I'm a realtor and I work with Shaun Mathena regularly. He is hands down one of the most attentive and involved mortgage professionals to date.Overhwlming amount of success with his programs and his communication is well above his competitors in the field.Thanks for being an amazing partner and even more importantly, thanks for ensuring the client is taken care of in all aspects of service.Shawn Rigney