Meet The Team

American Mortgage is Here to Help

About American Mortgage Services
American Mortgage Services Team

A Few Words About The Company

American Mortgage Services is an independent mortgage broker, offering more loan programs with fewer restrictions than banks and credit unions. We rarely charge lender fees on FHA, VA, USDA, and Conventional loans. We specialize in renovation loans such as the FHA 203K and the Fannie Mae Homestyle.

We close the loans that other lenders cannot, and we close the majority of our loans in less than 30 days. We pride ourselves in closing loans on time and keeping our realtors and buyers updated and well-informed throughout the closing process. We do not operate by banker’s hours; we are here to answer our clients’ calls and questions 24/7. We don’t just get your loan approved, we get it closed!

Clayton Heitler


Clayton Heitler

Clay Heitler (NMLS #372592) is the President and Founder of American Mortgage Services, Inc.

Clay Heitler has owned and operated Tampa-based Affordable Home Mortgage (now American Mortgage Services) since 1997.
Clay was born and raised in Baton Rouge, LA, and relocated to Florida in the early 90’s. Clay graduated from University of South Florida in 1993 and is still an avid Bulls fan! Clay is an active member of Tampa Bay society and is the friendliest person you will ever meet!

Shannon Robinson

Operations Manager

Shannon Robinson

Shannon is a returning employee that moved back to Tampa in the beginning of 2021.  She brings 15 years of management experience to the team and loves her job!  Shannon holds a degree in Business Administration, Summa Cum Laude, and currently lives in the north Tampa with her husband and two children.

Lindsey Randall


Lindsey Randall

Lindsey Randall has been serving as a Loan Processor since March 2021. Lindsey processed loans right out of college in 2003 and rejoined the AMS team in 2021. She has a background in finance and working closely with Real Estate Agents. She loves helping borrower’s get to the closing table. Lindsey graduated from the University of Mississippi in Finance and Management. Outside of processing, you can find Lindsey enjoying time with her family. She loves God, helping others and delicious food.

Marivel Noyola


Marivel Noyola

Marivel is new to Tampa Bay, rejoining the mortgage industry since she started in 2000. Originally from Houston, Texas, Marivel spent time raising her boys and helping with the family trucking business. In 2019 she relocated to Tampa, Florida. Marivel is excited to be a part of the American Mortgage Services Family as the Administrative Assistant. In her free time she loves to go to the beach and go Salsa dancing!

Jared Falk

MLOA / NMLS #2100478

Jared Falk

Licensed MLOA with over 10 years of experience in the mortgage industry. Expertise in servicing Conventional, FHA, USDA, VA and Non-Conventional purchases and refinances. I am here to help you with all your needs and guide you through the process on your new loan.

JoAnne Patton

Processor / NMLS #342684

JoAnne has been serving mortgage needs in the Tampa Bay area for the past 30 years. With her knowledge and experience, she is committed to providing excellent service from application to closing. In her free time, she loves spending time with her husband and two boys, RV’ing and playing tennis.

Alexis Austin


Alexis is our newest addition to the processing team. She joined the mortgage industry mid 2021 and has fast tracked to Processor II in a very short time! Alexis likes to help borrowers get to the closing table and into their dream homes!

Loan Officers

Why Choose AMS?

At American Mortgage, we offer more loan programs with fewer restrictions than most banks and credit unions.

As a wholesale mortgage broker, we are able to secure lower interest rates for our loans, and we rarely charge lender fees on our conventional, FHA, VA, and USDA programs. We are renovation loan specialists, and we also offer programs for self-employed and low credit score buyers.

American Mortgage is an independent mortgage broker, offering more loan programs with fewer restrictions than banks and credit unions.

Tyler HaldaneTyler Haldane
23:11 22 Jun 22
Highly recommend American Mortgage Services!! Clay and his team are the best. Extremely prompt response time and by far the best rate we were offered.
John SchmidtJohn Schmidt
21:05 20 Jun 22
What an amazing experience I had with the loan process! I just closed on a beach condo and they made it happen in only 20 business days! If you know anything about loans and investment properties, especially condos, you know it can be a long and tough process, but they got it done! Will definitely use them for my next investment property and any future real estate purchases.
Nicole ReedNicole Reed
02:09 14 Jun 22
Lindsey was absolutely phenomenal! She & the AMS team definitely know how to get a deal closed & closed quickly! Very happy with our experience with AMS. Highly recommend!
Paul BilyeuPaul Bilyeu
14:41 13 Jun 22
The whole team at American Mortgage Services in Tampa was fantastic. They were always available to answer questions and always willing to hand-hold during the anxious times. A great experience all-around.
alice monteleonealice monteleone
12:19 09 Jun 22
JB and his whole team were so great!! Everything from the beginning to the end went smoothly!! The whole team was always on top of all conversations and any issues that came up were fixed immediately! We actually closed 4 days sooner then expected! I would 10000 percent recommend!!
Shawn RigneyShawn Rigney
21:37 08 Feb 22
I'm a realtor and I work with Shaun Mathena regularly. He is hands down one of the most attentive and involved mortgage professionals to date.Overhwlming amount of success with his programs and his communication is well above his competitors in the field.Thanks for being an amazing partner and even more importantly, thanks for ensuring the client is taken care of in all aspects of service.Shawn Rigney